yellow.ai
Autonomous customer & employee experience with human-like interactions
Overview
Yellow.ai empowers enterprises to create memorable customer conversations through our generative AI-powered customer service automation platform. Our vision is to drive toward the future of fully autonomous customer support that unlocks unparalleled efficiency and significantly reduces operational costs.
Headquartered in San Mateo, Yellow.ai serves over 1000 enterprises, including Sony, Domino’s, Hyundai, Ferrellgas, Waste Connections, Randstad, Tiket.com, Lulu Group International, Arabic Radio Network, Papa Johns, Hyundai, Volkswagen, ITC Ltd, OYO, Skoda Auto, across 85+ countries.
Our platform is built on multi-LLM architecture and continuously trained on 16B+ conversations annually, enabling businesses to deliver elevated experiences and build lasting customer relationships.
Founded in 2016 with offices across six countries, Yellow.ai has raised over $102 million from blue-chip investors.
What yellow.ai can help with?
Customer Support Automation
Automate customer support using AI-powered chatbots to handle queries, reduce human error, and enhance 24/7 customer engagement.
Healthcare Chatbots
Implement healthcare chatbots for patient engagement, triage, data analysis, and telehealth support, improving patient care and administrative efficie
Employee Productivity
Use Yellow.ai to automate routine tasks, enhance agent productivity, and provide seamless integration with existing systems, improving operational eff